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Esprit Spa & Wellness Guest Reviews


Amazing service! Front desk team were super helpful, and informative. Spa was lovely, breakfast was great and the cocktails at the bar were amazing!


The hotel, in general, was of a very high standard and I can include the team who were working there. They were helpful and welcoming and nothing was too much for them. The gym facilities were perfect for de-stressing after being in the office all day; it makes such a difference. The room facilities were perfect and had everything one could need for a working visit. As a female travelling alone I felt very relaxed in the lounge and bar areas which cannot always be said for some hotels! 


We stayed last weekend for a quick spa break! The room was very clean and well equipped. The bed was huge and really comfortable! The spa was amazing! The sauna and steam room were clean and really did the job to make us feel relaxed. We had a 3-course meal for dinner and a breafast buffet the next morning -which I would say are both exceptional! The servers were really accomodating and made us feel very welcome. Really great service from the restaurant.


We chose the Crowne Plaza Reading East specifically for the one-night pampering Spa break, having received a Virgin Experience voucher. We both really enjoyed our stay and in particular the Spa treatment and the food. We also found all of the staff who we came into contact with during our stay, both friendly and helpful.


Just to say thanks so much for reorganising my very special day. It went very well and we both really enjoyed ourselves. The treatments were fantastic and the birthday truffles were very much appreciated! Hopefully we will visit again as it's in such a handy location.


Fantastic spa facilities, top breakfast and dinner. Friendly staff, comfortable beds and clean rooms. Good massage! What more can you ask for?


Just wanted to thank you and your staff for a fabulous afternoon at the spa on Friday, it was amazing treat for all four of us girlies.  We all thought it was amazing, the food was excellent and the treatments where fabulous (I started  We will be coming again... keep up the good work. We will be recommending you to everyone.


Stayed with a group of friends on a spa break. This was our 2nd stay and again had a fabulous time. The treatment was excellent along with the evening meal. I will be back!


We enjoyed our stay, everything was really good and the massage and the spa was really good - I'll recommend it.


Just would like to say BIG thanks you for you health & spa. I have been there 5 years ago and the level of service and quality retained as before. It is my first month of membership and I am advertising it to my friends and two of them are seriously interested in joining me. 


Thank you for a lovely day on Monday 8th April 2019, my husband and I came for a spa day with afternoon tea. We both felt so chilled and relaxed afterwards and what can I say about the afternoon tea, absolutely fab and the staff so helpful and friendly. I would definitely recommend, can’t wait to come back for our wedding anniversary. 


Great experience, treatment was fab, staff friendly.


We booked the "pampering weekend" including treatment, pool, sauna, steam, dinner, night at the hotel and breakfast. which was a great experience and we enjoyed our stay a lot. quality is excellent and we felt well pampered.


Spa experience was very good and the hotel staff were friendly. Especially Mohamed who went the extra mile and couldn’t have been more helpful. Spa was clean and the facilities were great. Would recommend the thermal stones massage, it was very relaxing and the therapists were nice too. Afternoon tea was delicious and there was plenty of it. Overall a lovely day and we will be returning again soon.


The spa treatments were amazing! The staff on the desk were very friendly and helpful.


This hotel is surprising stylish in comparison to many other holiday inns I’ve stayed at. We booked the overnight spa package with dinner and breakfast. The food was lovely and had the option of selection from two different menus as part of the set menu package. Great value for money and the staff were so welcoming. We would definitely return.


I have visited Crowne Plaza Reading East 4 times and have never been dissapointed. I highly recommend Angela for a back massage she is extremely talented - I had knots that she attended to and I have left feeling so much more relaxed and stress free. 5 star service from all staff - Every member of staff I came across has been kind, friendly and accommodating. Food at the 2AA caprice is oustanding I couldn't recommend this hotel and spa enough.


It was a great experience I must say, me and my friend had an overnight stay with a treatment/spa, dinner and breakfast. Spa facilities are great, the food was delicious and whole ambiance very welcoming.


Spent an enjoyable 2 night Christmas Spa break at Crowne Plaza Reading East. Would highly recommend this hotel.


A lovely night away in a great hotel. We would definitely like to return soon. We especially enjoyed using the pool and relaxing next to pool on the loungers.


Booked a spa weekend with my lovely young lady, was greeted by a professional receptionist explained how to get to room and where spa was. Evening meal was out of this would would definitely come again with the hope that curry is on the menu again.


We had a Virgin Experience day/night at HI Junction 10 off the M4 ...we weren't expecting it to be particularly good wrong we were! Easy to get to, great secure parking, lovely clean room, Spa facilities inc sauna, gym, steam room, pool ...lovely just relaxing on a lounger by the pool , it could've been summer! The dinner was lovely with both choices from Al La Carte or set menus ..fab quality, for pub prices! Breakfast was lovely - buffet style so you can chose what you want and how much you want incl. cereals, continental, full english etc. Staff were friendly and polite at all times. Overall Excellent.


Stayed here for a spa break with my wife and we had the best time...came home fully relaxed. the massages were amazing. pool area was great and the indian food from the restaurant that night was incredible! Would certainly stay again!


This was a lovely find. When you enter the hotel you are transported away from any roads and into a delight. An amazing spa deal tempted us and we will be back


The spa package is fabulous. We had a lovely meal in the restaurant after a very relaxing day. I would defiantly recommend this experience for a birthday or hen weekend. It was the perfect 30th birthday get away for me.


Went for the spa weekend and the weekend was very relaxing. The spa facilities are very clean and modern. The food was exceptional around the pool and the cocktails were amazing. The rooms have everything you need, the bottle of included bubbly was a very good touch. The meal in the evening in the restaurant was exquisite and good presentation and quality food. The staff were so polite and professional. Good choice and quality in the morning for breakfast. Would definitely recommend.


Just used red letter day voucher for spa. Staff were extremely pleasant and helpful. Had an amazing facial with neck and shoulder massage. Therapist knew without me saying which shoulder needed working as she spent most time working on it!! Certainly knew her stuff!! Great day, totally enjoyable. Would certainly return

Paula & Rachael A:

After attending the Spa today, I felt it important to express my thanks in writing. The day was extremely enjoyable and was made so by every member of staff we came across, from receptionist, waitress, to masseuse. Everyone was pleasant and helpful. I was impressed with the masseuse as although I hadn't said anything, she was able to ascertain that my right shoulder was a problem, this was evident as she spent more time on this affected area. After leaving the spa I realised that I had left my bank card in the pocket of the robe I was wearing. When I went back to ask if they could look for it, the staff were extremely accommodating and helpful(when I'm sure it was the last thing they wanted to do!) .Three members of staff looked through all the towels and robes which had already been taken for washing and returned with my card. Again, please express my thanks to all the staff who made our day very enjoyable.


Hotel is beautiful/clean. We had some treatments in the spa and the team in there were really friendly.


We stayed last weekend and enjoyed it that much we are looking to go again shortly. I can't recommend this hotel enough it was super and a short drive to the reading shopping centre.


Spa package with additional surcharge for hot stone massage. The staff worked hard to please. Food overall was excellent. The tiny minor details for improvement come down to personal taste so are not worth mentioning. Wife and I had a lovely weekend away. Five stars overall.


I brought the package that included afternoon tea and massage for two as a birthday gift for my mum. Neither of us had been to a spa before and this was the perfect introduction. Thoroughly enjoyed from start to finish. It wasn't busy at all and the staff were lovely.


We loved the therapist they did a fantastic job! They made us feel comfortable and welcome I would love another treatment with these ladies. They were very professional and friendly which made us feel at ease. 


Excellent customer service in the Spa and Bar. Food was fantastic. Spa was amazing, thoroughly enjoyed the day.


I went for a One Night Romantic Spa Break Inc. & Twenty Five Min. Treatment and have awarded it 5 stars


Lovely experience and lovely staff in the spa.


Lovely hotel, staff were amazing


Lovely pool complex, clean and has a pleasant outlook. Good steam room and sauna. The treatments were efficient and relaxing. Overall the whole package with dinner B&B was good value and an enjoyable experience which I would be happy to recommend.


Had a great stay and thoroughly enjoyed it. Staff were fantastic and attentive, the room was great, the bed was very comfortable! The dinner and breakfast were both really good, we enjoyed both very much! The spa facilities were great, we would definitely stay again!

Sarah H:

I had a great day relaxing at the spa, the therapist was lovey and made the treatment very relaxing


We had a lovely stay overnight at the Reading M4 Jct 10 Crowne Plaza. Back massage was excellent and the pool and gym were lovely too. 

Niki P:

Great dinner and breakfast. Room was clean and comfortable.We went to use the spa and have a massage. The facilities were great, very clean and welcoming. Lunch was good and the staff were brilliant. Had a fantastic massage and when the chef found out it was my birthday they made me a lovely special pudding with hand written chocolate words and patterns. Highly recommend,


Me and my partner loved our stay at this hotel. Rooms and Spa was extremely clean and the neck, shoulder and back massage was amazing!  . Staff are very helpful and are more than happy to help with any queries. The atmosphere is quiet and calm which is great if you're using the spa facility. Staff are also very professional which again made my experience overall enjoyable.


Excellent value had a lovely weekend break for my wifes birthday. would recommend to people

Alison S:

Celebrated my 50th Birthday at the wonderfull spa here at the Crowne Plaza at Reading, Very friendly staff and very helpful highly recommend a Massage ,steam room lovely and sauna ,pool very clean. Breakfast and dinner extremely good , good service

Nabila S:

My fourth and not my last visit here. Food was amaaazing, great staff, rooms were lovely and a very relaxing weekend.

Caroline B:

Booked a wee overnight break for our wedding anniversary through spa breaks as not to far from home. Really enjoyable from start to finish, lovely room, food and spa treatment. Would have been good to be able to purchase a NEWspaper to chill in the spa with but minor detail. Would definitely stay again.


It was very relaxing. The staff were really attentive and did go above and beyond to make your stay the best it could be. Our waiter found out we were celebrating our anniversary and bought us a cake over which was really thoughtful. The gym was a perfect size, swimming pool was a good size, and the spa treatments were worth every penny. It did feel like a mini holiday and a well deserved break.


Had a great spa weekend on a deal which includes bed breakfast dinner on one night and 1 hour spa treatment. The best part of the weekend was the spa treatment - a full body massage by Mo. The best ever massage I have ever had. My friends also had massages and only wishes it was for more than 1 hour. The rooms were very clean and the pool and sauna area were nice and relaxing.  The dinner was brilliant. All in all it was the best spa weekend i have been to so far and I have been to quite a few. 


I came here for a facial and it was lovely. The room I went it was dim and relaxing music playing. It was all clean organised and prepared. I had a Dermaolgica facial which was done brilliantly and felt so relaxed. The lady was lovely. You can park there it's underneath the hotel. I was pleasantly surprised by the hotel in general.


I had a lovely time with my friends at the Spa. The staff were very good at ensuring a relaxing environment. All the staff were great and very accommodating.

Sharon A:

Excellent hotel. Staff really helpful and friendly. Spa was amazing


I went for a One Night Spa Break and have awarded it 5 stars.


I treated my daughters to a pampering spa break. We were all in need of rest and relaxation. That is what we had - excellent meals and massages.


What can I say ? Well fantastic place staff brilliant and as for food in restaurant 1st class highly recommend this place if you fancy some time to yourself and loved one to pamper yourself thank you all at hotel made me and my girlfriend very happy


My husband and I stayed here on Saturday. We were upgraded to an executive room, early check in 12 and late check out at 2pm the next day. Rooms are lovely. Very clean. The spa is a lovely place to relax. We really loved our spa relaxing day here. All staff are very friendly and very attentive. We will be going back here. Great value for money.


My sister, Mother and I stayed here for 1 night on a spa break. Lovely NEW hotel. We were happy with the spa which was nice and quiet (although this was a Friday and I understand that Saturday's can get pretty busy.). Lovely big pool. Relaxing mini facial. Staff were very pleasant, especially Mohammed who was very friendly and helpful. In the restaurant we had a set priced menu as part of our package and the food was really good. The staff were very attentive. There was a good selection of food at the buffet breakfast. The scrambled eggs were a favourite of ours. Again, all the staff were very attentive and friendly. The restaurant is nicely laid out and tables are not too close together which helped create a lovely atmosphere.

Mobile A:

We stayed at the hotel for a weekend in February & the staff were all very friendly & helpful, especially the receptionist who went out of her way to accommodate our needs. Also special mention must go to Megan in the Esprit Spa - lovely girl who gives a wonderful massage!


Me and my husband bought a spa package with a one night stay and we loved it. The customer service experience was fantastic with polite and friendly staff. The hotel was clean and looked brand NEW. The food was amazing - everything was superb. 

Judy W:

I just wanted to say thank you for a lovely day today.  Your staff are excellent in every way and special thanks to Megan who did our treatments. I'm already recommending the experience to others.


My boyfriend and I had a lovely time. The back, shoulder and neck massage was nice, felt very much like a deep tissue massage. The benefits from our stay was having the treatment in the same room, sauna and steam room shared, the swimming pool area was beautiful, had a very calming atmosphere- very relaxing and the two course meal with bottle of wine in the evening just made it extra special as well as the brilliant breakfast buffet in the morning. The hotel is located in a great area not far from Winnersh Triangle Station (5 mins walk maximum). And it's lovely quite area, definitely feels like a getaway if you are used to a busy lifestyle. The room was a standard double but nice just what we needed, on the 4th floor. It was well decorated, clean and stylish. We ordered room service and had lunch- this was also great and delicious food. Overall we had a great one night stay in this 4* Crowne Plaza and was pleasantly surprised with its standards and service. We will definitely return again. Thank you again Crowne Plaza for making us feel welcome.  

Ian Jacques:

Stayed here for one night on a Spa break in an Executive room which was very nice but doesn't sound that different from a standard room going by other reviews. But room had everything we needed including Hair Dryer and ironing board and iron. Bed was a bit larger than the King bed we have at home and just as comfy. Restaurant & bar was top class food in the evening and the breakfast in morning was excellent. Even had a piano man in the evening which added to the ambience. Spa facilities were great what we used, gym looked adequate but did not use. Pool and sauna/Steam rooms were used and were great. Really impressed with the staff in all areas that we came into contact with, even room attendants nothing was too much trouble, and everyone was so friendly. 

Kevin G:

My wife and I have been members here for a few months and feel inclined to mention the wonderful work the Club Manager  puts in to ensure customer satisfaction. He has great rapport with us all and welcomes us with his smile. The facilities here are amazing, the gym, pool, saunas etc. We will continue to be members here as all our visits here are very satisfactory.


Great massage, very relaxing time by the pool. loved the steam room and sauna. had been upgraded to a larger room, a very nice touch. The staff are so friendly, kind and courteous everywhere in the hotel, this has to be some of the best customer service we have ever received, we were always greeted with a smile and were made to feel very special throughout our whole stay. The food at this hotel is very good, very fresh, cooked to perfection and served so nicely. We especially enjoyed the calves liver at dinner. We had dinner and breakfast included in our package, both were so good, and lots of choice. As our spa treatments were early on the day we checked in we also had lunch in the bar, which was very nice as well (excellent chips and generous portions). Overall I cannot fault it, it was just so lovely. We would return and would definitely recommend.

Smith Z 13:

Had a lovely nights stay on the romance package, upgraded to a suite beautiful room bed was very comfy, nice separate shower, didn't get to use leisure facilities sadly, had a lovely 3 course meal staff were lovely, prompt and service for us was perfect and the extra attention to detail was nice, for our first wedding anniversary they helped make it special, pastries were lovely so was the tea that was the best we've had from a hotel, staff however brilliant again and cannot fault our service from start to finish from members of staff, will return though and looking forward to doing so Overall lovely stay.


My wife and I have just got back from our first spa break and couldn't have wished for a better experience. The hotel was very good and the staff were very welcoming and helpful, ( always smiling ). The spa experience was very good, the massage was very invigorating.  Overall I would thoroughly recommend this hotel, very good hotel with excellent service.

Andy Leung:

Everything I want from a spa break with my wife: good value, good customer service, good spa facilities, complimentary bottle of sparkling wine, free and secure car park and life direct to hotel lobby, exec room very clean and comfortable, restaurant was pleasant and good menu, piano and live singing in the bar and most of all you are left to enjoy your stay!

Lauren R. wrote:

Me and my boyfriend went for a spa break here. Our package included one nights accommodation, 2 course dinner, full English breakfast, 25 minute spa treatment each, full use of the spa facilities and a bottle of wine in our room upon arrival. Check in was at 3 and check out was at 11 the next day. Upon arrival we were greeted by a lovely receptionist called Ashwin who really made our stay fantastic. He was constantly smiling and very pleasant. He then upgraded us to an executive suite and extended our check out from 11 to 2 giving us more time to use the facilities and relax! The food in the restaurant was very good and everyone did what they could to make our dining experience and enjoyable one. The rooms were modern and clean and the beds were very comfortable. We both had shoulder neck and back massages in the Spa which were very good and then relaxed the rest of the day by the pool! We had a really nice stay and would definitely recommend it to others as well as coming back ourselves!

NEWyorker wrote: 

I went for a One Night Spa Break and have awarded it 5 stars.

M. Gray wrote: 

I went for a One Night Romantic Escape Break and have awarded it 5 stars.

Anonymous wrote: 

We stayed for two nights and it was fantastic. It’ s our third visit here and we haven't been disappointed. Everything is at my standards. Definitely recommend to anyone :) 

Jane wrote:

Had a really nice time and would recommend, very good value for money and the staff were very friendly and helpful. Overall very good value for money and well worth a stay.

Anonymous wrote:

Very happy with everything!!! The place is fab! Everything was up to my standards and it's truly 5 stars! Recommend it to all of my friends!

Abbey wrote:

Very nice hotel, Dinner was lovely, good choice of food. Room was clean and tidy, and massage was amazing! Breakfast was a buffet which was also really nice. Pool area clean and tidy. Would definitely recommend.

Louise wrote:

This hotel and spa is lovely, the room was very clean, the spa too. The food for dinner and breakfast was delicious a really nice meal.  A thoroughly enjoyable visit and I would recommend staying here.

Nicholas wrote:

Totally enjoyed the experience and would recommend this to anyone. Booking was easy and hassle free. Staff very polite and very clean.

Meghan wrote:

Lovely day, all 3 of us enjoyed our massages and the Tea and the chance to do nothing...! Good pool and steam room/sauna. Good idea to allow children but only at certain times. Changing rooms very pleasant. 

Wellness Lounge wrote:

Second time here and absolutely loved it! My mom and I we had a very relaxing time out! Definitely recommend to all my friends and anyone who needs to zone out from the hectic life. 

Anonymous wrote:

Really impressed by the whole experience! Bottle of Prosecco in the room a nice added touch, all facilities clean and well maintained, room especially good for the price. Would definitely recommend!

Kelly-Jade wrote:

Had an amazing time on our spa weekend. Menu was great, food was amazing. Very friendly and helpful staff, calm and relaxing environment. Would 100% recommended this package/hotel to anyone. Can't wait to go back!!!

Jaynieace wrote:

We were given this package as a gift from my daughter and son in law, the package was great, the food was excellent, the wine was very tasty. The breakfast was a great variety, and also very tasty, the spa experience was very relaxing, the staff in there were very lovely. 

Carrie B. wrote:

Stayed for one night with a spa inclusive package, dinner and wine included. Cannot fault anything about my stay: great service, very NEW and clean facilities, dinner was great. All in all a fantastic value for money!

Charlene J. wrote:

I got the romantic escape package on and we had such a lovely time. The cocktails were good and the breakfast was delicious, with lots of choice. I did enjoy my three course meal, they were also really generous with the amount of food. The spa facilities were lovely. The champagne and choco dipped strawberries were also also a nice touch. Nice clean rooms and lovely service. Overall left feeling very relaxed!

Chris H. wrote:

A very Big thank you  for organising this for us.  We all really enjoyed the afternoon and were most impressed by your facilities, the helpful and courteous staff and the absolutely lovely Afternoon Tea. Can you please thank all of  the staff on our behalf for making our afternoon very special occasion.

Nabila wrote:

I loved everything, from the lovely executive room to the swimming pool and bar.  it was so luxurious and the whole ambience and interior was something of a very luxurious hotel. The spa facilities were great. Overall, I am looking to book my second spa break at the same hotel soon, would definitely recommend and am definitely going back!

Harri78 wrote:

This was by far the best Crowne Plaza my husband and I have been to. The hotel has a high class look and atmosphere. We booked an overnight romantic getaway for 2 which included 3 course meal at the gorgeous Caprice Restaurant, Breakfast, A bottle of Prosecco and use of the spa facilities. We had an executive room which was lovely!  The hotel staff are wonderful and cant do enough for you. The spa facilities are very good.   All in all a wonderful relaxing stay and great value for money. My husband and I will definitely be returning in the near future. 

Nabila wrote:

I loved everything, from the lovely executive room to the swimming pool and bar.  it was so luxurious and the whole ambience and interior was something of a very luxurious hotel. The spa facilities were great. Overall, I am looking to book my second spa break at the same hotel soon, would definitely recommend and am definitely going back!

Lee wrote:

Me and my wife loved the hotel the room was really nice the food was spot on staff really helpful as my wife is gluten free

CC wrote:

The staff were friendly and helpful. I enjoyed relaxing and the head massage was great. It was all easy to book from start to finish and I look forward to treating myself more often!

Nabilla S. wrote:

The staff were friendly and helpful. I enjoyed relaxing and the head massage was great. It was all easy to book from start to finish and I look forward to treating myself more often! 

Poppy wrote:

My husband and I spent a one night spa break away at this well kept hotel. Our room was very nice and clean We both enjoyed a back massage within the price which for me was excellent (wish it lasted longer!) and the masseuse was very informative on my back problem, so kNEW what massage worked best for me.The restaurant service was very good and the food excellent. Overall cleanliness to the hotel was tip-top. I would definitely return and so would my husband who is a picky customer!

Jacqueline F:

Brilliant stay. Staff like no other to go above and beyond! Food was 5 star and service was on point. The rooms are stunning. Spa facilities are fantastic (although it is a shame there is no jacuzzi). Would definitely come again. 

Miss wrote:

Staff were lovely great facilities loved working out in the gym. We had a fantastic time! Would recommend this spa to anyone, was not over crowded just the right amount of people.

CW wrote:

My friend and I bought this for each other as Christmas presents and had a lovely time last week. We were welcomed very nicely, the facilities were clean and when requested, coffee brought to the poolside for us to enjoy. The pool was very quiet and there were sufficient loungers. We loved the massages and giggled a lot. 

Lauren2323 wrote:

My best friend and I stayed at this Hotel for 1 night on Saturday 28th February 2015 for a package spa break. 

The hotel is easy to find and has ample free parking in a secure underground car park. Upon arrival we were greeted by a friendly receptionist and check in was quick, our room was beautifully modern, extremely clean, very well decorated and well equipped. We used the swimming pool and saunas which were both very relaxing and then enjoyed a beautiful 2 course dinner in the evening. We sat in the bar after dinner and listened to the piano player who was just brilliant! Later that evening we got a cab into Reading town centre which took around 15 minutes and went to a few bars. The next day we had our treatments booked, I had a facial and my friend a back massage, These treatments were excellent and we both felt so relaxed afterwards. This is a very well kept hotel, which is well organised and offers clean, comfortable accommodation as well as excellent spa, well-being and fitness facilities. The staff are friendly and nothing seems too much trouble for them. I would love to return when they offer another spa package!

Missy wrote:

Apart from the spotless rooms, lovely staff, great pool, well equipped gym and fantastic company (that was our lookout!) the food was excellent! We were offered the set menu OR curry ...the curry was absolutely delicious. Thank you! A brilliant mini break for me and my friends.

Margaret wrote:

First class accommodation and spa facilities. Lovely meal and very friendly staff. Thoroughly enjoyable massage. An ideal break away for a night.

Katstar66 wrote:

Very impressed with this hotel, room & spa area. The furnishings are modern and comfortable, and staff are welcoming and friendly. My husband and I had a 45 minute back, neck and shoulder massage and we both said how amazing it was - both ladies, Sandra & Nicolette were fantastic and it was the best massage we ever had. Highly recommended! 

Elle W. wrote:

I stayed here last night with my partner and it was absolutely fantastic! The staff were very helpful and kind. We had a 3 course meal included with our stay and that was one of the best meals i have ever had. Compliments to the chef! The room was spotless and immaculate condition, the bed was comfortable. The facilities were were relaxing like advertised and the indoor pool was warm which was nice.

Paul Creasey wrote:

I'm changing jobs and moving away so I won't be reNEWing my gym membership but I would like to thank you and your team for the clean, safe and healthy environment I've enjoyed over the last 3 years. You will be a hard act to follow!

Sarah wrote: 

The staff were exceptionally helpful & friendly.The spa was very nice & the treatments divine..

Sam wrote: 

We stayed here last weekend and it was amazing. The rooms were immaculate and the staff were friendly. The pool was clean and quiet which made the stay more relaxing!

Natasha wrote: 

Best hotel i've stayed in so modern and clean!! And great spa had full body massage and indian head was great! Staff so helpful! Room was amazing! Bath was huge and tv on wall

Anonymous wrote: 

I decided that I needed to relax, so I decided to book a relaxing massage at the spa available at the hotel. The best choice I've made for some time.The experience was absolutely fantastic.

Rebecca wrote: 

Surprisingly good! The facilities were modern and clean, the staff helpful and attentive, and the food was good, with a good range of options for breakfast. 

Anonymous wrote:

Everything was perfect, the food, the room and the service. I will definitely go back. Gym and Spa facilities were just what we needed. 

Anonymous wrote:

Wonderful stay, massages were amazing, steamroom, sauna & pool all clean and excellent restaurant! Would definitely recommend it to anyone in need of relaxation & down time.  

Maryam wrote:

I went for a One Night Luxury Getaway for Two and have awarded it 5 stars.

Lynda wrote:

The Spa Day was wonderful, the staff were very professional and helpful, it was a very clean and modern facility. The day in the spa was faultless,  the lady masseuse was very good and extremely caring and considerate of privacy. The tea was also perfect, just enough lovely food and we were left to relax for as long as we wanted to. I would recommend this day to anyone to try, I know I will be going back one day for a top up. Thank you for organising this and thank you to the staff at the Crowne Plaza at Winnersh Triangle, near Reading. :-)

HannahJosh93 wrote:

We spent the night here to celebrate my fiancé's 21st birthday and we were very satisfied with our stay. We had a package for an executive room on the 5th floor, 45 min treatment each, 3 course dinner and full English breakfast - all of this was amazing! Our check in was swift and our room lovely - spacious with plug sockets by the bed, a luxurious bathroom including rain shower and large tub and robes and slippers provided. The bed was huge and a choice of pillows available. We had our spa treatment together which was great - the only downside to the spa are the lack of loungers by the pool. Steam room, pool and sauna equally luxurious as the room. Room service swift and dinner fantastic - quality amazing and portions just right. Service impeccable. Will definitely come back.  

M. Shah wrote:

Lovely facilities and friendly staff. The restaurant food was delicious and the waiters were accommodating to our vegetarian needs.. Lovely treatments and therapists were considerate.

Sophie wrote:

Booked for 9 as a birthday treat, can't fault the package .  Hotel was beautiful, restaurant and reception staff very helpful. Food was on the whole very good. Would definitely come back.

Jane wrote:

Love this spa, 2nd time we've been and definitely going again. The whole experience is worth the money. Treatments are fab and always so professional. Excellent experience for £30!!!

Meera1 wrote:

Staff are really friendly and the massages are excellent. I love the fact you can order and eat your food by the pool 

Anonymous wrote:

Excellent facilities. Large swimming pool, sauna, steam room and gym. Lots of nice loungers for chilling out. Nice powerful showers

075 Diana wrote:

Booked as a birthday treat for my sister, we arrived at the hotel half an hour earlier than our scheduled check-in time; the staff were friendly, accommodating and professional. The room was excellent i.e. clean, modern and comfortable. We did not book any treatments but used the gym, swimming and spa facilities -   very good with an excellent steam room. Overall had a very pleasant experience, great value for money and worth a revisit; though next time would definitely book a treatment! 

Sarah H. wrote:

This is my third visit to the spa and as usual I had a great experience. This time I went with my partner for a relaxing spa day and it was well worth it. The massage was very good and I was left feeling relaxed and pampered.   Staff are all good at what they do. My husband and I both enjoyed our treatments. I would definitely recommend this spa and the massage treatment.

Sana28 wrote:

Great spa-very friendly and qualified staff. My husband and I both went for a spa day with a massage and facial treatment respectively. This was my third visit here and his first and we both thoroughly enjoyed it. We also had a two-course lunch each with the indian diwali special menu and the food was also good. Overall, we both had a great relaxing experience and I would recommend the spa and its treatment to others

Samz93 wrote:

Visited Crowne Plaza for a spa weekend as my mums birthday present. Fell in love with the hotel, spa facilities and very helpful staff. Food was also great very tasty. Couldn't have asked for anything more as Crowne Plaza attended our every need/requirement!

Anonymous wrote:

Was a good value spa experience. The treatments were relaxing and the massage was good at getting all my knots out of my shoulders. Would recommend for a good value spa day.

Heva20 wrote:

Seamless spa day from booking through to being greeted by name. One of the best massages I have ever had and a great afternoon tea also. Bargain for the quality.

Samantha B. wrote:

A friend & I booked our stay as a special offer spa break, & we were not disappointed.  The room was lovely - well equipped with a flat screen tv, fridge, wine glasses etc. We had our dinner in the restaurant, which we chose from set menu, & it was absolutely lovely. We then enjoyed some cocktails in the lounge - all very lovely. We used the gym while we were there, which had a great selection of equipment, & we also had a treatment in the spa, which was very relaxing. All the staff at the hotel & spa were really courteous & welcoming, they couldn't have done anymore. I would definitely recommend this hotel, & would happily stay again. 

Emma wrote:

Following my spa day, I would like to pass on the following feedback on your team. On my arrival, both staff greeted me warmly and made me feel very welcome and relaxed. They clearly informed me about my day and offered any help I required. They arranged for my drink to be bought to the poolside which ensured I could relax. I spoke with Mohammad on the phone prior to my spa day and found him to be both polite and professional. He was very approachable and appropriately chatty when he escorted me to my lunch. In short I was very impressed by their customer service, attention to detail, attentiveness and pride in their work. They are a credit to your establishment . I also was impressed with all the staff in the restaurant as they too looked after me very well. They were attentive whilst respecting the fact that I wanted to read showing good observation skills. Thank you for a wonderful day. Please pass on my feedback to your respective Managers.

Mr K. wrote:

Me and my wife were very impressed with the overall stay for our Birthday Weekend Spa. The room was very spacious and to a very good standard. The staff were very pleasant and helpful at all times and the service for dinner and breakfast was faultless. We booked the weekend spa break package which included a three course evening meal with a pianist playing nostalgic tunes in the background was a nice touch. All added up to a very romantic weekend. I even had time to enjoy the 19m swimming pool and sauna. my wife: Very happy birthday girl, which I couldn't ask for more. Definitely recommend this place for value and great service.

Cindy wrote:

We had a 2 day spa break for the 3rd and 4th August, and can honestly say we had a wonderful time. The hotel itself is really lovely, with a great feeling of airiness and space. All the staff were very good and friendly. The breakfast choice was superb, every taste was catered for, hot, cold, vegetarian. The hot food was kept really hot, a nice change from a lot of breakfast buffets, where it can be luke warm and tired. The spa was really nice and friendly. The mud therapy was to die for, and left my skin really soft and smooth. The gym was good, with lots of equipment. The pool was really lovely, as was the steam room, nice touch with the tea tree steam! The rooms were nicely decorated, and looked NEW. The shower was brilliant, we especially liked the fact that you had a static drench shower, AND a hand-held one as well, AND you could have them both on together! Would definitely come again, especially for a spa break..

Stuart wrote:

I was very impressed by the service & the staff, very friendly and helpful. Meal was excellent & overall very good value for money.

Jane wrote:

Very helpful and lovely treatment. Relaxing and complimentary parking to boot. We enjoyed the treatment and felt very relaxed when we left.

Meeral wrote:

The staff were very Friendly and flexible with the treatment. I also like the fact you can each lunch by the pool.

Sara wrote:

All parts of the hotel were spotlessly clean, staff very friendly and helpful, parking was very convenient, Executive room and bathroom very comfortable and high spec. The food in the restaurant for dinner and at the bar was excellent.

Simm2014 wrote:

Booked as a little getaway for me and my significant other for 2 nights. Upon arrival we were greeted by lovely reception staff who were very polite and informative. The room was clean and spacious with great facilities. We dined in the restaurant and spent a little time in the bar which was quiet and relaxing. We booked a massage with the spa and spent a day using the pool and steam/sauna. All great...  Overall the experience was lovely and i would recommend :)

Richard wrote:

Very clean brand NEW looking hotel. Friendly staff, choice of food in both restaurants was plentiful. Had a bottle of prosecco and a galaxy bar waiting to greet us in our luxury double room. Would 100% recommend and visit again.

Amanda wrote:

I bought this voucher for my mums birthday, After experiencing Nivarna I didn't hold out much hope of it being amazing.... However I was proved wrong the staff were lovely and very helpful and the place was amazingly clean! the treatments were fantastic and even though it only had one pool it was great to lounge about! I would highly recommend this to anyone!

Julie B1 wrote:

Love this venue! Everywhere is spotlessly clean and staff are very friendly and helpful.
Had a back neck and shoulder/indian head massage by Anthony who was relatively NEW but brilliant- he managed to get every single knot out of my back which left me feeling completely relaxed.
So nice to be able to order food and drink by the pool which enhances the relaxed atmosphere.
Have already rebooked and will be revisiting in September!!

Sarah B. wrote:

I visited the Esprit spa for the second time with some friends using Wahanda vouchers. 
Fantastic facilities, spotlessly clean, very friendly staff and excellent treatments. 
Gym very well equipped. Parking is free to spa users. We will return again very soon! 

Amazon07 wrote:

"I booked a spa day with an aromatherapy massage in January 2014. The changing rooms are very nice, secure, modern and clean. The showers (I think there were 3) are big with huge shower heads and nice shower gel. The whole changing area is well-equipped, tidy, clean and lovely. In the spa area there are altogether 8 comfortable, big sun loungers - 4 on each end of the good-size swimming pool. The ambient temperature of the pool area is lovely and warm - you can rest on the loungers without feeling cold. The pool water is refreshing. There is a good size sauna and steam room by the pool side and during the day you don't have too many people you have to share the facilities with. The aromatherapy massage was carried out by a lovely, experienced, caring massage therapist called Celine. It was very relaxing and the facilities for the massage were in line with the rest of the spa - well-equipped, nice, clean, and comfortable. I had a wonderful relaxing day and I'm already looking forward to my next visit. .

Jennifer wrote:

"We really enjoyed our spa break. On arrival we were greeted warmly by reception and managed to get a twin room rather than the king size double they'd booked us. I was staying with my mum as a break from my toddlers so very much wanted my own bed! It was no problem apart from waiting for our complimentary robes, slippers and wine to arrive in our room. I must add that it was the Valentine's weekend and was unusually very busy at the weekend we stayed. Despite this it didn't seem packed. The pool, sayna & steam rooms were busy but at dinner the seating times were well staggered so we didn't feel crowded in. The hotel staff were mostly friendly and helpful (only one person let them down) The hotel room was very smart & clean and had everything you need. Just needed more tea bags (but got more at reception) It even had a decent size fridge so we stored our own fresh milk and our complimentary wine in it. Lovely quiet rooms. Couldn't hear anyone else which was perfect. The dinner was delicious and had choices for meat eaters and veggies alike. Excellent service at dinner and breakfast with large array of breakfast items on offer and special orders arrived quickly (poached eggs for eg) My mum had the age defying facial and I had the back, neck & shoulder massage. My mum is a therapist so is picky but found it excellent. My massage was relaxing. All in all a great value break in a lovely, clean & friendly hotel. Would recommend it. Make sure you ring and confirm treatments & details before you arrive. We would go again, but not on my birthday weekend (valentines day).

Michael wrote:

"I booked the spa break as an anniversary present for my partner and it was nothing short of excellent. Upon arrival we were greeted by very friendly staff who made us feel immediately welcome. The room we stayed in was outstanding, very classy and comfortable. The bottle of prosecco delivered to the room on arrival was a great touch. Our full body massages were excellent, the ideal stress relief. The hotels restaurant surprised me, it was much classier than I expected, not the type of restaurant you would associate with a lot of hotels. The food was great and the service was first class. Breakfast was also delicious, I personally will never complain about a buffet breakfast, and this breakfast really had a bit of everything. Overall a superb experience, would certainly recommend this to anyone.

Anonymous wrote:

"I didn't have a treatment done as it was fully booked, but I enjoyed my stay immensely. The dinner was delicious and the staff were very accommodating.

Lisa wrote:

"I did a £30 spa day with back scrub treatment. Absolute bargain! Pool was lovely, lovely aromatherapy steam room and sauna. Very clean throughout. Treatment was very good too with excellent therapist. It doesn't have lots of extras like more expensive spas, but for £30, it was great value, as most treatments at other spas cost more than this on their own!! Will definitely go back soon.

Janice wrote:

"From the moment I booked the spa day I received excellent service from the team at the Esprit Spa. Matt contacted me to arrange treatment times and also sent me details of afternoon tea packages in the Crowne Plaza. On the day we received a warm, friendly welcome. The detox salt scrub was amazingly relaxing. The facilities were spotless and could only be improved by the addition of a jacuzzi. When we were ready for afternoon tea we were taken through to the hotel bar where our reserved table was ready. We then rèceived more of the same friendly excellent service in the bar, The champagne afternoon tea was delicious but when we couldnt finish it all it was packed for us to takeaway with no problem. Again the bar was spotlessly clean and tables were cleared and cushions plumped as guests left them. All in all a truly relaxing experience and I wouldn't hesitate to recommend the spa and hotel."

Mrs Jones wrote:

"I booked this night away for a surprise for my husband and I cannot fault our stay one bit. The whole experience was truly magical, from the moment we arrived to the moment we left, everything was 10/10. The staff are so friendly and polite, the room was amazing, the spa and treatments were to die for and the food was mouth watering. We will def be returning in the NEW year, I would recommend this hotel/spa to everyone." 

Mrs Vigor wrote:

"i took my sister away for our first ever spa break and could not have asked for more. we arrived Friday evening and had a 3 course meal, the service was fantastic. we spent all day Saturday by the swimming pool, using the steam room and sauna. they also bought us our afternoon tea so we didnt need to go and get dressed and eat at the restaurant (we paid extra for this). again another lovely 3 course meal and outstanding service in the evening. Sunday we checked out but spent the day by the pool and had our treatments. we both had the full body massage and felt completely relaxed afterwards. we also paid extra and got other treatments as well. i can not fault anything from our weekend away. the room was clean and spacious, the service from all the staff was effortless nothing was too much and the spa was perfect. would definitely recommend this break to others and would go back there myself."

Philomena S. wrote:

"Fantastic, relaxing, friendly, efficient and the overall atmosphere very welcoming. I booked this Spa for a girls weekend break and we were not disappointed, it was very relaxing staff were excellent and the facilities especially the inclusive Spa treatment was truly amazing. The food was very enjoyable everything cooked perfectly, breakfast could be an all morning event with the choice of foods, buffet style as well an ordering from the menu again all inclusive. I would definitely look to book next year!"

Mikita wrote:

"We only had the pleasure of staying one night but wow. My mum and i have been to previous hotel Spas, this is by far the best value for money and the most friendly and accommodating one so far. We had a package deal for a nights stay with dinner (A bottle included) and breakfast the next morning. The dinner was Exquisite, my mum is quite a fussy eater but she is still talking about the salmon now :) Breakfast was a feast, so much to choose from, a cooked breakfast, cereal, fresh fruit, you name it they had it.  Our room was gorgeous, we loved the Big shower head, it was cozy and comfy and very clean. My mum had a hot stone treatment, she was a little dubious as she had never had a male therapist before, but when she came out (With the pre treatment glow) she was very impressed. The pool area was lovely to just chill by the pool, the steam & sauna were great too. One thing to be aware of is that a lot of families stay at the hotel so check times that the pool is available to children, although this didn't bother us one bit. Overall we loved our stay, we are hoping to go back again soon and telling everyone what a great time we had."

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